Canada Background Check is governed by the Consumer Reporting Act and are in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). Canada Background Check is committed to protecting your privacy.
This Privacy Policy covers Canada Background Check‘s web site, and Canada Background Check's practices for handling personal information provided to Canada Background Check over the Internet by the general public using Canada Background Check's publicly available web site. This Policy also covers personal information provided by Canada Background Check's clients, and their job applicants and employees (as well as other individuals who have given their written authorization for Canada Background Check's clients to conduct a background investigation on them), using Canada Background Check's online background screening solution that is accessible only through an access-restricted portion of Canada Background Check's web site. Canada Background Check will collect, store, and use personally identifiable information only in compliance with applicable law, including the FCRA.
Information Collection
When you browse Canada Background Check's publicly accessible web site, you do so anonymously. Canada Background Check collects personally identifiable information from you only if you choose to provide this information to us. In some instances, Canada Background Check may collect non-personal (e.g., aggregate or demographic) data through cookies. This information is used to better understand and improve the usability, performance and effectiveness of the inlinereferencecheck.ca web site, as is further described below under "Cookies and Tracking Technology".
The types of personal information we may collect about you through our publicly accessible web site include the following (should you decide to provide such information to Canada Background Check): (a) contact and identifying information (e.g., name, address, e-mail address, phone and fax numbers, employer(s), job title) in connection with your expression of interest in receiving information about, or your registering for, Canada Background Check products or services, newsletters; (b) your resume information and employment application information in response to Canada Background Check job openings; and (c) any other personal information that you may voluntarily provide to us in an online form or through an e-mail.
Access to certain Canada Background Check web pages and online services is not available to the general public and requires a login code and password provided by Canada Background Check. Those web pages, and the information downloadable to and from those pages, are made available only to clients of Canada Background Check. On these web pages, Canada Background Check collects only information that the user voluntarily shares with Canada Background Check.
If you are using this web site to open an employment screening account with Canada Background Check, we collect the information requested on our account application form, including contact information and financial information (such as credit card number or billing information). This information is used for internal purposes, such as account establishment, billing, fulfillment of orders and customer service.
How We Use Your Personal Information
When your personal information is collected on Canada Background Check's publicly accessible web site, Canada Background Check will inform you at the point of collection of the purpose for the collection. Canada Background Check will use your personal information only in the way we specify when it is collected unless you consent to a different use.
For example, Canada Background Check may use personal information submitted in an account application to set up and maintain your account. Canada Background Check also may use the personal information you provide to answer your questions and inquiries, to support Canada Background Check's own recruitment activities in response to your inquiries into Canada Background Check's job postings, and to provide newsletters and other information (if any) that you have requested.
If you have provided your personal information over this web site in connection with a background screen ordered by Canada Background Check's client - Canada Background Check may use your personal information to perform your background screen for that client. Canada Background Check will not use your information to conduct a background screening investigation and create a report unless Canada Background Check's client has provided a certification required by the FCRA and any other applicable law. In this certification, Canada Background Check's client certifies to Canada Background Check that it has a legally permissible purpose for ordering the background screen, and that it has, to the extent required by applicable law, and obtained your informed consent to conduct the background screen.
Information Sharing and Disclosure
Canada Background Check does not sell or rent personal information to third parties. Canada Background Check will not disclose your personal information to a third party without your permission, except in connection with performing your background screen for Canada Background Check's client or as otherwise described in this Privacy Policy.
Canada Background Check may disclose personal information as necessary or appropriate in connection with any of the purposes for which we use personal information as described above in "How We Use Your Personal Information".
When Canada Background Check conducts a background screening investigation about you, Canada Background Check may disclose information that you submit through this web site to the Canada Background Check client that ordered a background screening investigation on you. Canada Background Check also may disclose your information to certain third parties as necessary to conduct the background investigation (such as educational institutions, prior employers, courts, law enforcement agencies and other persons or entities that may provide or verify information about you), as well as to a third-party representative or subcontractor authorized by Canada Background Check to assist in the background screening investigation. These third party representatives and subcontractors include service providers that help host or support the web site or otherwise provide technical assistance, court researchers and other data and service vendors. Canada Background Check transfers to these representatives and subcontractors only the personal information they need to deliver to Canada Background Check (for the benefit of Canada Background Check's client) the requested product or service. Canada Background Check prohibits these third parties from using that information for any other purpose. Canada Background Check requires that these parties maintain commercially reasonable measures to protect the confidentiality of your information.
Canada Background Check also may in good faith disclose personal information and any other additional information available to Canada Background Check for any of the following purposes: (i) investigate, prevent or take action regarding actual or suspected illegal activities or fraud, situations involving potential threats to the physical safety of any person, or violations of Canada Background Check's terms of use; (ii) respond to or defend against subpoenas, court orders, or other legal process; (iii) establish or exercise Canada Background Check’s legal rights; or (iv) otherwise comply with applicable law.
Canada Background Check may acquire other businesses, and other businesses may acquire Canada Background Check. If that occurs, the information Canada Background Check collects may be one of the assets examined or transferred as part of the transaction. Canada Background Check will not permit another business to examine the information Canada Background Check has collected without a confidentiality agreement and only to the extent permitted by law. Canada Background Check will not transfer the information it has collected unless the recipient agrees to provide privacy protections equal to or exceeding those established by this Privacy Policy.
Personal Information Disclosure: United States or Overseas
Personal information submitted to Canada Background Check for a background screening investigation may at times be transferred outside of Canada in order to perform the background investigation. All personal information will be transmitted and stored in a secure manner in accordance with the terms of this Privacy Policy.
Cookies and Tracking Technology
Canada Background Check's web site may use the standard technology called a "cookie" to collect information about how you use the web site.
A cookie is a small data file that is transferred to your hard drive and used for record-keeping purposes. A cookie file can contain information such as the URL you came from, your computer's IP address (i.e., the Internet address of your computer) and domain type (e.g., .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, and any search terms that you entered on our site. This information is used for internal purposes only, and we do not link your URL or IP address to any personal information unless you have logged into our web site with a Canada Background Check account login and password. In addition, Canada Background Check’s web site does not allow other parties to collect personally identifiable information about an individual consumer’s online activities over time and across different Web sites when a consumer uses the Canada Background Check web site.
If you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies, although it is possible that some areas of our web site will not function properly if you do so. In particular, you may be required to accept cookies in order to complete certain actions on Canada Background Check's web site. Canada Background Check’s web site does not currently recognize “do not track” signals transmitted by web browsers.
Security
Canada Background Check is committed to protecting the personal information that Canada Background Check receives about consumers. While we cannot guarantee the security of that information, we utilize a combination of online and offline security technologies, procedures and organizational measures to help safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction.
We employ Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our web site. We have installed layered firewalls and other security technologies to help prevent unauthorized access to our systems. Strong password protection protocols are used on our computers, and employees are kept up-to-date on our security and privacy policies. The servers used to store consumer information are maintained in a secure environment with appropriate security measures.
Links
Canada Background Check's web site may provide links to third-party web sites. Please be aware that those third-party web sites are outside of our control and are not covered by this Privacy Policy. If you have questions about how another site uses your information, consult that site's privacy statement.
Your Ability to Review or Modify Personal Information, or Unsubscribe.
Canada Background Check strives to protect the quality and integrity of your personal information. If you have provided your personal information (such as postal/zip code, phone, e-mail or postal address) to Canada Background Check while browsing Canada Background Check's publicly accessible web site, and wish to update such personal information (if any) that you have provided us, please e-mail us at [email protected] Also, if you wish to unsubscribe from any of our newsletters or other communications for which you have registered, you may e-mail us at [email protected] If you are a Canada Background Check client with a registered account, you may review (and update) your account information by logging into your account.
Children Under Age 13
Canada Background Check does not offer services to children under the age of 13, and this web site is not directed to children under the age of 13. Canada Background Check does not knowingly collect information about children under the age of 13.
Changes to this Privacy Policy
Canada Background Check may revise this policy from time to time. If there is a material change to this Privacy Policy, we will post the revised policy at this location. Canada Background Check will not provide less privacy protection, without your consent, to information collected under a prior privacy policy. We encourage you to periodically review this Privacy Policy to be informed of how Canada Background Check is protecting your information.
Contact Us
Questions about a current background check:
If your background check is currently being performed by Canada Background Check and you have questions or need assistance, please contact our Customer Service department:
Canada Background Check Customer Service Email: [email protected]
Report Requests and Disputes:
If you would like to request (if any) prepared by Canada Background Check and/or your active database files (if any) maintained on you by Canada Background Check; or to dispute the accuracy of the information in your background report, email [email protected] for details that are available to you.
Privacy Policy questions:
If you have any questions specifically regarding our privacy policy, you may contact us at:
[email protected]
